Canada, Greater Toronto Area
Fulltime: 40 hrs a week
Experience: 0-2 Years
Education Level: Vocational School
Life Sciences
Closing: August 15, 2025

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Introduction

We are seeking an experienced Customer Service Representative to join our client - a global leader in environmental services. This is a great position for someone who is reliable and detail-oriented looking to join a supportive, collaborative team of six. In this hybrid role, you'll play a key part in providing administrative and phone-based support to our internal commercial teams, while ensuring accurate data entry and timely follow-up.

What are you going to do 

  • Handle inbound calls from the internal commercial team and support inquiries with professionalism and accuracy
  • Document customer concerns and service requests, ensuring accurate data entry and validation
  • Resolve or escalate customer issues in alignment with internal policies
  • Track, follow up on, and resolve complaints, processing any necessary product replacements or billing corrections
  • Support your team's specialists with admin duties including spreadsheet management and data validation
  • Maintain strong communication with peers and supervisors to ensure service consistency

Essential skills and knowledge 

  • Strong work ethic, willingness to learn, and a proactive, solution-oriented mindset
  • Previous experience in customer service, retail, or administrative support roles is an asset
  • Comfortable using spreadsheets and ensuring data accuracy
  • Ability to clearly communicate and provide professional service over the phone
  • Tech-savvy and adaptable to internal systems and SOPs

What we offer 

What We OfferWhy apply through Brunel? Finding the next step in your career can be a full-time job in itself. We
manage the process for you: from submitting your resume to coordinating interviews to extendingoffers and assisting with onboarding. We'll get you going while you get on with the job.

About UsBrunel has a reputation for working with some of the best in the business. That's what we continually
strive for. Over 45 years, we've created a global network of interesting clients and talented individualsworking together through a vast array of services.

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

Are you in perfect match ?

Anything Else?

Shape your future

Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

Explore your career opportunities!

Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

Learn more about our global network of specialists!

Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

Join us on our mission!

Do you have any questions about this vacancy ? 

QV

Quynh Vo

+1 514 841 4133