Introduction

Customer Account Specialist Hybrid - Montreal, QC

What are you going to do

Responsibilities

▪ Act as the liaison between Sales, suppliers, and customers.

▪ Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes.

▪ Maintain internal records.

▪ Oversee sales processes from order to delivery.

▪ Monitor shipments and customer performance, addressing supply chain issues.

▪ Coordinate with internal departments and suppliers for on-time deliveries.

▪ Handle customer inquiries, concerns, and complaints.

▪ Maintain strong customer relationships to promote loyalty.

Essential skills and knowledge

Requirements

▪ Bachelor's degree in a related field.

▪ 1-2 years of customer service experience (non-call center).

▪ Experience managing an ongoing list of customers/clients.

▪ Experience handling purchase orders/inventory.

▪ Fluent in English (written/spoken).

▪ Intermediate proficiency in Excel, Outlook, and Word.

▪ Strong communication skills.

▪ Team player in a collaborative environment.

▪ Experience or general interest in the food and beverage industry is highly preferred.

What we offer

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

Anything Else?

Shape your future

Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

Explore your career opportunities!

Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

Learn more about our global network of specialists!

Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

Join us on our mission!