Introduction

About this role

Our client is a global leader in the Life Science industy and are looking for someone to suppourt their 3PL providers, manage critical logistics functions, and deliver exceptional service to internal and external partners.

3PL Partnership Management: Support daily operational relationships with Life Science 3PL providers in Australia and New Zealand, addressing urgent orders, daily ops issues, and customer complaints.
ERP Transactions: Perform ERP transactions to facilitate outbound distribution functions, ensuring smooth 3PL operations.
Query Resolution: Handle inquiries from internal and external stakeholders regarding warehousing, transport, stock discrepancies, damaged stock, and order issues.
Operational Support: Liaise with 3PLs and transport partners to manage critical orders, arrange returns, resolve freight issues (e.g., delays, lost/damaged freight), and provide documentation (CoA's, SDS, export documents, invoices).
Performance Monitoring: Run open delivery reports, review sales order progress, and ensure timely shipments. Monitor and report on 3PL KPIs, driving improvement actions through regular meetings.
Team Collaboration: Provide backup for logistics team tasks, cross-training in inbound, outbound, and inventory accuracy processes. Work closely with Supply Chain, Major Accounts, and Customer Excellence teams to prioritize customer orders and meet special requirements.
Customer Focus: Assist Commercial and Service teams with transportation inquiries and ensure customer satisfaction through proactive communication and issue resolution.

Is this you?

Qualification in Logistics, Supply Chain, or associated field highly desirable
A proactive problem-solver with strong organizational and communication skills.
Experienced in logistics, supply chain, or 3PL operations, with familiarity in ERP systems and KPI reporting.
Adept at building relationships with internal teams, 3PL providers, and transport partners.
Able to thrive in a fast-paced environment, managing multiple priorities with attention to detail.

What we offer

12 Month Contract with potential to extend
Salary sacrificing
Employee Assistance Program (EAP)
Corporate discounts

About Brunel:

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.

Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates.

Do you have questions?

If you have any questions or would like to discuss the details of this role, please contact Darren Leavey