Claims Coordinator
Australia, Queensland, Brendale
Parttime: 0 hrs a week
Experience: Not applicable
Infrastructure
Introduction
This is an exciting opportunity to step into a company known for its excellent structure, streamlined systems, and positive reputation across the insurance and construction sectors.
What are you going to do
As a Claims Manager, you will manage residential insurance claims from lodgement through to repair approval. You'll work closely with clients, insurers, loss adjusters, assessors, and internal teams to ensure each claim is handled efficiently, professionally, and in accordance with industry standards.
- Manage end-to-end residential insurance claims, ensuring timely and accurate processing.
- Liaise with insurers, loss adjusters, assessors, and homeowners to gather information and provide updates.
- Review scopes of work, reports, and supporting documentation to validate claim details.
- Coordinate site inspections and communicate with estimators and project teams.
- Identify and manage variations, risks, and potential delays, escalating where required.
- Maintain clear and professional communication throughout the claim lifecycle.
- Ensure all data, notes, and documentation are accurately recorded in internal systems.
- Deliver exceptional customer service and uphold the company's strong reputation in the industry.
Essential skills and knowledgeÂ
- Experience in the insurance and construction sector is a must! (insurance repairs, building works, insurance claims, or related roles).
- Strong communication and stakeholder management skills.
- Ability to manage multiple claims in a fast-paced environment.
- Excellent attention to detail, organisation, and problem-solving skills.
- Positive attitude and desire to work within a supportive, team-focused environment.
- Preference for candidates located in North Brisbane, but all Brisbane applicants are encouraged to apply.
- Ability to start immediately or before Christmas is highly regarded.
What we offer
You'll be supported by a solid, collaborative team environment with a genuine focus on growth, development, and long-term career progression.
- Highly reputable insurance builder with strong industry relationships
- Excellent systems and processes already in place
- Supportive management and a collaborative team
- Genuine career development and progression opportunities
- Stable, long-term role within a growing business
About Brunel:
Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.
Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.
Do you have questions?
If you have any questions or would like to discuss the details of this role, please contact Mae on 0413 885 101
Anything else ?
Shape your future
Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.
Explore your career opportunities!
Explore your career opportunities!
Our Culture and Values
At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.
Learn more about our global network of specialists!
Learn more about our global network of specialists!
Our ESG Commitment
Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.
Join us on our mission!
Join us on our mission!
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