Customer Service Representative
Vacancy Number: CR-256294
Canada, Greater Toronto Area
Fulltime: 40 hrs a week
Experience: 0-2 Years
Education Level: Vocational School
Life Sciences
Closing: August 15, 2025
Introduction
We are seeking an experienced Customer Service Representative to join our client - a global leader in environmental services. This is a great position for someone who is reliable and detail-oriented looking to join a supportive, collaborative team of six. In this hybrid role, you'll play a key part in providing administrative and phone-based support to our internal commercial teams, while ensuring accurate data entry and timely follow-up.
What are you going to do
- Handle inbound calls from the internal commercial team and support inquiries with professionalism and accuracy
- Document customer concerns and service requests, ensuring accurate data entry and validation
- Resolve or escalate customer issues in alignment with internal policies
- Track, follow up on, and resolve complaints, processing any necessary product replacements or billing corrections
- Support your team's specialists with admin duties including spreadsheet management and data validation
- Maintain strong communication with peers and supervisors to ensure service consistency
Essential skills and knowledge
- Strong work ethic, willingness to learn, and a proactive, solution-oriented mindset
- Previous experience in customer service, retail, or administrative support roles is an asset
- Comfortable using spreadsheets and ensuring data accuracy
- Ability to clearly communicate and provide professional service over the phone
- Tech-savvy and adaptable to internal systems and SOPs
What we offer
What We OfferWhy apply through Brunel? Finding the next step in your career can be a full-time job in itself. We
manage the process for you: from submitting your resume to coordinating interviews to extendingoffers and assisting with onboarding. We'll get you going while you get on with the job.
About UsBrunel has a reputation for working with some of the best in the business. That's what we continually
strive for. Over 45 years, we've created a global network of interesting clients and talented individualsworking together through a vast array of services.